Five Reasons to Work with nGenera®

We understand the world of collaboration better than any other company. We're plugged into the latest thinking and emerging trends. Our senior advisors guide our customers by crafting creative strategies and collaborative initiatives that deliver results. And our software is the most complete offering on the market, from infrastructure to collaborative enterprise-class applications.

More than 600 customers

Whether it's providing a unique point of view, formulating an inspirational gameplan or instilling confidence in our technology, we are driven by the important outcomes that we create with our customers.

The full lifecycle of collaboration

nGenera not only provides a comprehensive line of collaboration software, but also gives its customers the ideas, tools and knowhow required to produce results. We make collaboration work.

The entire collaboration technology stack

Only nGenera offers all three tiers of collaboration technology in one unified platform. Our nGen Collaboration Server™ is the first collaboration infrastructure to hit the market — a brand new category of technology that large enterprises are just understanding they need.

The most complete Collaborative Customer Experience offering

Our comprehensive multi-channel nGen Customer Interaction Management™ Suite handles email, phone, reactive and proactive chat, co-browse, self-service, community and social media equally well.

A user experience that drives adoption

Without broad adoption, collaboration technology will fail to produce meaningful results. nGenera continuously researches and applies the latest techniques in human factors and interactive design to create a compelling user experience that drives adoption and sustained participation.