Engage the Power of the Crowd

The world is filled with great ideas, thought-provoking opinions and the right answers to tough questions. The challenge is finding them, sharing them and making them easily available to the people who need them.

nGenera is the only software provider with complete solutions that allow both employees and customers to discover and share those ideas, opinions and answers. And it’s powered by a secure and scalable collaboration platform.

nGenera offers two main products: Spaces by nGenera™ for employee collaboration, and CIM by nGenera™ for customer engagement.

Engage Your Employees

Spaces by nGenera empowers employees to collaborate across geographic and organizational lines. Knowledge is shared. Productivity is increased.
Spaces leverages the power of blogs, wikis, activity feeds and other social networking tools to let your employees collaborate in ways that are easy, comfortable, and reflect your organization’s culture and goals.

Engage Your Customers

CIM by nGenera empower customers to solve issues via the community, finding the right answers or information through self-service, or by escalating a request to the assisted service channel of their choice – Phone, Email, Chat, CoBrowse, Community or Social Media.